Web Hosting Services


Not all web hosting services are the same - even if they appear to offer identical specifications. Large web host companies are faceless organisations where you are merely a customer number. They cram as many customers as they can onto their servers to maximise profit, which results in performance issues for your website.

It's very common to experience slowness and excessive downtime with large web hosting companies, and we know this first hand as we have been a customer ourselves of almost all of the large web hosts at one point or another over the past 15 years.

When you pay a minimal amount for these services, the hosting company feels no real obligation to you or your business - nobody at the web hosting company is really panicking when your website goes off-line. We care about ensuring our web hosting service works for you specifically - you are not just a customer number, we know you by name and what your website does, and we are backed up by professional technicians and a first class infrastructure.

NOTE: We are not a web host "reseller", our infrastructure is privately leased and not part of any other web host's network.

Contact us about hosting for a new website       View hosting plans for existing websites

Our servers are located in the Hetzner datacentre in Germany which is a state of the art facility and houses servers for many of Europe's top web hosting companies. Hetzner are industry renowned for efficiency and reliability, a company who we have worked with since 2013 with consistent high levels of reliability and performance. Because our servers are located in Germany, you benefit from EU data protection laws.

Our servers are managed by qualified datacentre technicians and the server core software is protected by rigorous security measures, all server hardware is monitored 24/7 for any failures.
  • The datacentre, hardware, network connections, security and core server software stack are managed by Hetzner on a 24/7 basis with proactive service monitoring and automatic software updates.
  • Account maintenance, server configuration, databases, website & software installations, email etc. are managed by Problue Solutions during regular office hours.

Yes, you are provided with login details to your hosting control panel where you can access and download all of the files and databases in your account without having to contact us.

Websites that are developed by us will normally be hosted on a shared server which means your website will be on a server with other clients of ours. For very large websites with lots of traffic or complicated processing going on we may suggest a virtual private server or a dedicated server. We are flexible on resources like disk space and memory, and we will ensure that your website has the appropriate resources to operate optimally. All hosting accounts for websites developed by us have the following features:
  • Daily automatic backups
  • Free SSL security certificate
  • Unlimited email addresses
  • Unlimited FTP accounts
  • Unlimited databases
  • Unlimited sub-domains
  • Unlimited traffic

Yes, we can provide hosting services for websites that were not developed by us, however, unlike the service provided for our own websites - each hosting package has specific resources. You can read more and purchase hosting packages here

Very fast. We take speed and performance very seriously and we ensure all of our servers are as fast as possible at all times. A question we get from time to time is "are the servers slower because they are based in Germany?" - the answer is no, our servers are faster than most UK based servers and the geographic location has no effect on performance for website visitors in the UK & Ireland.

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